CCleaner ... is a freeware system optimization tool that removes unused and temporary files from your system, allowing it to run faster, more efficiently, and giving you more hard disk space. It also cleans the registry. download

7 Zip ... a free alternative to winzip and winrar, excellent util download

Avast antivirus ... a free antivirus tool for home users download

Spybot ... spyware removal tool download

Foxit Reader ... this is a great alternative to Adobe Acrobat Reader for .pdf files. It's small, fast and fully featured making it perfect for laptops and desktops alike. download

A couple of links to useful sites ...

fix your own printer ... click here

Toms hardware guide ... click here